Workflow analysis identifies potential training issues created by the path that a given piece of task takes from beginning to completion. Important millstones include:
Dependency points that create delays
Redundant tasks or processes
Inefficient processes or layouts
Workflows may documented as a listings of stages or as a diagrams.
The following samples illustrate the use of diagrams to describe workflows.
The Example Workflow Diagram flowcharts a workflow that moves between work groups,
The Simple Visio Diagram describes a workflow that connects outside of an organization.
The Example Links Diagram charts the progression of possible selections in a software program.
Developing a training project includes refining objectives to meet program goals, determining the scope and sequence of the proposed instructional or training unit. Depending on the extend of the project, this may be a formal proposal or a basic outline of the instructional elements needed to support the objectives
In these examples, several tools are illustrated.
Process Documentation records expected tasks and competencies, compares this to current practice and training resources and identifies resources that need revision or development. This document is a sample of a process documentation report detailing training resources needed for an expansion of a existing software application.
Gantt Charts are scheduling tools that illustrate the start and finish dates of projects elements and summary elements and allow for inter-project dependencies. This example is part of Gantt chart created for the development of a training project.
The Identified elements would be developed into training resources supporting the intended audience expertise, expected time allocated and intended delivery method.